The website, is an electronic web based platform for exchanging, exploring and enhancing business online by searching and interacting with suitable companies. It is owned and managed by "Einfocom Network Services" ("Company") with its registered office A-301, Vikas Tower Sonia PVR Complex, Vikas Puri, Delhi West, Delhi - 110018, New Delhi, 110015 (India).

* Defined Terms

Unless repugnant to the subject or context, the words appearing herein below shall have the meanings as set forth below:

A."Agreement" shall mean this User Agreement and shall include the User application form duly completed, its attachment(s) and the terms and conditions stated herein and includes the documents incorporated by reference including the Illegal/Prohibited Content, Disclaimer, Warning against Fraud, Contract Form/Bill terms and conditions and such other documents that Company may in its absolute discretion add to the Site from time to time. It shall be deemed to have been executed at New Delhi.

B."Credit Report" is a third party paid service provided to a User to obtain information about another company or legal entity, including detailed analytical information about profitability, past and present trading analysis and ownership essentially with a view to analyze their credit rating and stability.

C. Website: Managed By Einfocom Network Services that owns and operates the network of sites, which includes this site. The complete List of sites comprising our network can be seen here. This website, owners, operators, and employees are referred to collectively here in as "Website".

D. Un-Authorized Member / User: - Any person who does not have a legal or a contractual right to access the services, but does so, will fall within the definition of an 'unauthorized customer' and will be subject to the terms and conditions, and expressly so with respect to respecting the intellectual property rights of the provider, and abiding by licensing terms and conditions.

E. Free Services: Any person/entity that joins the portal just with the intention to enlist his listing and showcasing his business online without availing any specialized services thereto.

F. Paid Services: Access to the Site and certain features are provided to all Users free of charge. However, the Site reserves the right, without prior notice, to restrict access to certain areas or features of the Site ("Paid Services") to paying Users or Users who undergo a specific registration process. Access to and use of these Paid Services is governed by additional terms and conditions under separate agreements in addition to this Agreement.

G. Services: Any service or subscription offered or provided by this website, right to view or visit provided by this website are collectively termed as Services.

H. "Customized Header Catalog" is a subtype of On-line Catalogs that allow the customer to have catalog designed to his taste, however the functionalities available on the Catalog are fixed and are a part of the standardized offering.

I. "Customised Websites" is a platform for Users to showcase their products or services on the Site.

J. If any copyright or infringement issue crops up, the user shall be deleted permanently from the classified listing. It will be done under the Information Technology Act 2000 and no discussion pertaining to the action will occur.

K. Contents that lack in verification like copyright, acknowledgement, knowledge and contraventions may lead to issues. The site is not responsible for such contents posted by the users.

L. Users or members should learn that the servers are third party owned which means that the site won’t be liable for any damage to your property or any hacking that may arise. To be on the safer side, members can back their messages up offline and save it in a secure manner. The user must be responsible for security and safety of the information Growupexport Managed by Einfocom Network Services takes no responsibility in any manner.

M. One who seeks membership in the website can seek for it. Once the activation request is submitted by the user, it is activated in two business days. The period will depend on the activation duration requested for.

N. can deactivate and go offline any time. The users may not receive any clarification on the action.

O. The mode of communication to the users can be specified during the registration of the membership. It can be through calls, SMS, emails etc.

p. Visitors: Persons who visit or view this website, whether intentionally or unintentionally, whether solicited or unsolicited, are described herein as "Visitors".

* Users Generally

A. Users may use this Site solely for their own personal or internal purposes. Each User agrees that it shall not copy, reproduce or download any information, text, images, video clips, directories, files, databases or listings available on or through the Site (the " Content") for the purpose of re-selling or re-distributing the Content, mass mailing (via emails, wireless text messages, physical mail or otherwise), operating a business that competes with, or otherwise commercially exploiting the Content.

B. Some of the Content displayed on this Site is provided or posted by third parties ("Third Party Content"). is not the author of such content which may have been contributed by anonymous users, paid content providers or registered users. Neither nor any of our associates/affiliates, directors, officers or employees has entered into any sales agency relationship with such third party by virtue of the display of the Third Party Content on the Site. Such Content is the sole responsibility of the party who provided the content. is not responsible for the accuracy, authenticity, lawfulness, propriety or truthfulness of any Third Party Content, and shall not be liable to any User in connection with such User's reliance of such Third Party Content. In addition, is not responsible for the conduct of any User's activities on the Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of such User's conduct.

C. may allow Users access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. User acknowledges that has no control over such third party's web site, does not monitor such sites, and shall not be responsible or liable to anyone for such web site, or any content, products or services made available on such a website.

D. reserves the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Each User acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each User hereby agrees that in no event shall be liable to the User or any third parties for any inability to use the Site (whether due to disruption, limited access, changes to or termination of any features on the Site or otherwise), any delays, errors or omissions with respect to any communications or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Site or any of its features.

E. The Company reserves the right to change, add or delete any part or entire feature to the Site at any time without any prior intimation and just by updating the same in features list or Terms and Conditions keeping in mind the interest of the registered members for example the recent new feature Primary Number. The implementation of the same needs no confirmation or consent of the members. No requests for modifications or alterations to the applied changes would be entertained.

F. No User shall undertake any scheme to undermine the integrity of the computer systems or networks used by and/or any other User and no User shall attempt to gain unauthorized access to such computer systems or networks. No user shall take any action, which imposes an undue or disproportionate large load on our infrastructure.

G. We urge that you read Privacy Policy which governs the protection and use of each User's information in possession. Each User hereby accepts the Privacy Policy and any updates and amendments thereto. Each User acknowledges that may change the Privacy Policy from time to time provided that shall make available the updated version of the Privacy Policy on the Site at all times. Your continuation of use of the Site shall be deemed to be your acceptance of the Privacy Policy which is then displayed on the Site at the time of such use.

H. As a condition of your access to and use of, you agree that you will not use the service to infringe the intellectual property rights of others in any way. will in appropriate circumstances terminate the accounts of members or users who are repeat infringers of the copyrights, or other intellectual property rights, of others. In addition, reserves the right to terminate the account of a user upon any single infringement of the rights of others in conjunction with use of the service, or if believes that user conduct is harmful to the interests of, its affiliates, or other users, or for any other reason in' sole discretion, with or without cause.

Note : The enquiries will be removed automatically from the folder after 1 year from the receiving date.

* Registered Users

Anyone who is willing to register with with personal details provided is a registered user. will provide each of these registered users with a unique user ID and a password. These credentials can be used to log in to the website.

A web based email account will be provided to each of the registered users. The responsibility of the email exchanges will be borne by the user.

In case of the registered user being a business organisation:

  • (a) ensure that the organisation is authorized to bind with the agreement.
  • (b) correct business address is provided.
  • (c) all other information that have been made available to is accurate and true.

A registered user authorizes to use the personal data in the database of the supplier/manufacturer/global buyer of . He or she also authorizes the site to be able to share the information with other users too

A registered user can be terminated within 24 hours in the following situations:

  • (a) if the information provided are inaccurate.
  • (b) if there is any breach of the agreement signed.
  • (c) if the user has the potential of causing loss to or its affiliates.

1. The email account provided should not be used for any other purpose but business purpose only. Spam of any kind or offensive email content will not be tolerated at any cost.

2. If a registered user is willing to withdraw the account, the account is non transferrable unless a written consent is attained from .

3. may or may not transfer the user ID and password to some other users; be it for any reason. Once you have become a registered user of , you authorize the site to use your details in all its market places without restricting to directory, catalogs, listing etc. in the database.

4. In case of online promotion by , your personal details will be published in every forum and you will have no objection to it.

5. The intellectual property of the registered users can be used by with respect to the requirements or leads posted.

6. URLs that are provided by can be revised, changed or edited without any prior notice. Any damage cause whether direct or indirect will not be the site’s responsibility.

7. Primary Number: The Primary Number feature is extended purely to ensure a good user experience to the visitors on the Site as well as ensure that the Paid Members don’t lose out on any of the calls. If a call to the paid User’s Primary Number is missed, then the User authorizes the Site to contact the caller on behalf of the paid User to ensure that the lead is not lost; this is just a support service to facilitate the paid User as well as the visitor / User who has approached the Site to fulfil his / her requirement.

* Transaction between buyers and suppliers

1. is a platform that can be used by buyers and products and services’ suppliers for the exchange of information. It doesn’t charge any form of fee or commission for playing the role.

2. The number of fraud users can occur irrespective of the site’s strict and stringent methods of identifying such users. advises all its users to use the required tools to verify the information and also make use of the common sense to identify such fake people or entity.

3. The transaction between the users and suppliers is solely at their discretion. Any damage caused will be borne by the two parties and not the site. The damage can be pertaining to the manufacture, offer, display, import, supply etc.

4. None but the users are responsible for fulfilling the terms and conditions of the transactions happening within the site.

5. will not be held responsible for any fraud activity happening under the veil of transaction.

6. Each User acknowledges that it is fully assuming the risks of purchase and sale transactions when using the Site to conduct transactions, and that it is fully assuming the risks of liability or harm of any kind in connection with subsequent activity of any kind relating to products or services that are the subject of transactions using the Site. Such risks shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract and transportation accidents.

Such risks also include the risks that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights, and the risk that User may incur costs of defense or other costs in connection with third parties' assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants. Such risks also include the risks that consumers, other purchasers, end-users of products or others claiming to have suffered injuries or harms relating to product originally obtained by Users of the Site as a result of purchase and sale transactions in connection with using the Site may suffer harms and/or assert claims arising from their use of such products. All of the foregoing risks are hereafter referred to as "Transaction Risks.". Each User agrees that Growupexport.Com shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any Transaction Risks.

Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the Site, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.

* Users Who Post Information on Growupexport.Com

You must be a Registered User in order to post information on the Site using the self-help submit and edit tools provided through the Site.

No sales agency relationship is created between any User and Growupexport.Com, our affiliates, directors, officers or employees by virtue of Growupexport.Com displaying of any of the User's information on the Site. All the information posted by the User is solely the responsibility of the User and the User agrees to indemnify and save Growupexport.Com, its affiliates, directors, officers and employees harmless from any liability arising due to this information.

Each User(s) hereby represents, warrants and agrees to (a) provide Growupexport.Com with true, accurate, current and complete information to be displayed on the Site and (b) maintain and promptly amend all information to keep it true, accurate, current and complete. Each User hereby grants an irrevocable, perpetual, worldwide and royalty-free, sub licensable (through multiple tiers) license to Growupexport.Com to display and use all the information provided by such User in accordance with the purposes set forth in this Agreement and to exercise the copyright, publicity, and database rights the User has in such material or information, that is available in any media format now known to us or not currently in our knowledge including and not limited to User's website / brochures / catalogs / printed material etc.

Growupexport.Com doesn’t allow registration/transactions by any member/user that has direct or indirect involvement to any sanctioned countries / territories (Cuba, Iran, Syria, North Korea / Democratic People’s Republic of Korea, Crimea and Sevastopol / Crimean Autonomous Republic) as per sanctions laws imposed by UN, US, UK, EU or any other Government and/or Regulatory authorities.

Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone's privacy or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law or regulation.

Each User hereby represents, warrants and agrees that information submitted to Growupexport.Com for display on the Site shall not:

Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities; be part of a scheme to defraud other Users of the Site or for any other unlawful purpose; relate to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any third party's copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other Third Party Rights; violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); be defamatory, libelous, unlawfully threatening or unlawfully harassing; be obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors;

Each User hereby agrees that the information posted by them on the Site will result in business enquiries through phone calls, emails, SMS etc. from various buyers and sellers that may or may not be suitable to their business interests. Growupexport.Com does not exercise any control over its Users for sending business enquiries to the Registered members and will not be involved in any scrutiny of the same.

* Intellectual Property Rights

Logos, registered marks, trademarks, etc. that are visible on the site are properties that are owned by the site or its associates or affiliates. All the rights are therefore vested on the site of the associate and affiliates.

The use of the marks and logos by the site is strictly prohibited. Unable to adhere to this may lead to a legal offence resulting in civil and criminal action.

* Website Designing Services

Our membership packages come with website designing services. There is no additional charge for the maintenance of these sites. Technical errors arising out of any reason should not lead to legal problems.

* Development of Website

We believe in customer satisfaction and therefore like to keep you in loop for every web development. In case of any doubt and query, we will try to contact you. We will send your reminder letters. After the second reminding letter too, if we don’t get any response, we will develop the website as per our standard format.

* Hosting of Website

Once the website is deemed ready, we will send a temporary link to the clients. We wait for the next five business days to receive an email seeking modification or change. If we don’t receive any email or response, we will consider that to be approval and continue thereafter. The said number of days can undergo a change if it is requested earlier in writing.

Note : After this changes/modifications will be done on paid basis.

* Buy Lead Refund

Request for refund of Buy leads on account of non-contactable contact details need to be brought in notice within 5 days of purchase, failing which the request would not be entertained.

No refund requests owing to cancelled or fulfilled leads would be entertained as these are beyond the scope of the Site since we have no role in monitoring the deal finalization, transactions or preferences of the Users.

The refund request cannot exceed 25% of the assigned lead quota and the request can be processed directly via the member folder in which the refund option would be inaccessible once the limit is exceeded irrespective of the reason cited for refund.

* Payment and Refund Issue

Payment for memberships: All payments for services at Growupexport.Com have to be made in favour of "Einfocom Network Services." only. All payments need to be made on 100% advance basis to continue to use uninterrupted Paid Services.

We have not authorized any individual or organization to collect payments in any other name (i.e. any other individual or organization name) or via personal Western Union or personal Paypal Accounts for any services rendered by Growupexport.Com . You are informed that under no circumstances will Growupexport.Com be liable for any damage caused due to your transactions / payments made to / in favour of such fraudulent individuals or organizations. To protect your interests, please contact us immediately if any such fraudulent individual or organization tries to mislead you.

The User, who is liable to pay Subscription Fees, shall pay it on demand even if the User disputes the same for any reason. In the event that the Company deciding the dispute to be in the User's favor, the Company shall refund to the User any excess amount paid by the Member free of interest. In the event of late payment by the User of any sums due under this Agreement, the Membership and the services would stand terminated.

* Refund / Money Back Policy

Once subscribed, the payment made by the User for Paid service is not refundable and no claim for refund would be entertained. Growupexport.Com neither offers any guarantees for the accuracy, timeliness, authenticity nor advocates any of the content posted by the other Users. All the services are on a best effort basis.

* Refund on the basis of fraudulent transactions

The User is solely responsible for maintaining confidentiality, as well as all the activities and transmission performed through his My Folder. He/she shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions. Growupexport.Com assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.

* Refund on the basis of change in preference / delay in process

As we at Growupexport.Com keep up high interactions with our clients and carry out the entire process with their approval thus there is no provision for any kind of full or partial refund.

Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or charge back.

* Governing Law and Jurisdiction

Any form of disagreement and dispute that may arise as a result of incidental use, with will be governed by the mediator as solely appointed by Growupexport and the place for mediation will be New Delhi. If for any reasons, any part of the provision of the terms and services are deemed invalid, the remaining which is valid will be put to use.