Hotline:+91 9811261662

Refund Policy

This Refund Policy outlines the terms and conditions under which GROWUPEXPORT.COM ("we", "our", or "us") processes refund requests for services purchased through our platform. By using our services, you agree to comply with this Refund Policy.

* General Refund Policy

GROWUPEXPORT.COM provides digital business promotion and advertising services. All purchases made on our platform are generally non-refundable, except under the specific circumstances outlined in this policy.

* Eligibility for Refund

Refund requests may be considered under the following circumstances:

  • Duplicate payment for the same service
  • Technical error on our part that prevents service delivery
  • Unauthorized transaction from your account

Refund requests must be submitted within 7 days of the transaction date.

* Non-Refundable Services

The following services are strictly non-refundable:

  • Services that have already been rendered or partially used
  • Membership fees after the account has been activated
  • Any promotional or discounted services
  • Change of mind or business circumstances

* Refund Process

To request a refund:

  1. Send an email to support@growupexport.com with subject "Refund Request"
  2. Include your transaction details and reason for refund
  3. Provide any supporting documentation

We will review your request within 7-10 business days and notify you of our decision.

* Approved Refunds

If your refund is approved:

  • Refunds will be processed to the original payment method
  • Processing may take 10-15 business days to reflect in your account
  • Any bank or payment gateway fees may be deducted from the refund amount

* Disputes and Chargebacks

We strongly encourage customers to contact us directly to resolve any issues before initiating chargebacks with their payment provider. Unjustified chargebacks may result in account suspension or termination of services.

* Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.

* Contact Information

For any questions regarding this Refund Policy, please contact us at:

Email: info@growupexport.com

Phone: +91 9811261662